Reliable home phone service and crystal clear phone calls and over 20 calling features.
Calling Features Prices (monthly):
Voice mail – $4.95
Caller ID w/number – $3.95
Caller ID name & number – $4.95
All Other Features are $2.00
Find out more about the other calling features we offer and how to use them by clicking the links below:
NON PUBLISHED NUMBER With this service your telephone number will not be published in the telephone directory and it will not be given out through directory assistance.
PERSONAL RINGING (Teen Service) Great for roommates, teenagers and business. With personal ringing you have a second phone number with a distinctive ring with one phone line. You can determine who the call is for because of the unique ring. Get some of the benefits of a second line at a fraction of the cost. Works with Call Waiting and Caller ID.
INSIDE WIRE PROTECTION PLAN We will maintain the wiring and telephone jacks in your home for a small monthly fee.
TOLL CONTROL WITH PIN This feature allows you to control the toll calls from your line by using a pin number.
TOLL RESTRICTIONS No charge.
900 NUMBERS We can block calls to 900 toll numbers at no charge.
COLLECT, THIRD PARTY, 0+, 1+, DIRECTORY ASSISTANCE AND INTERNATIONAL CALLS These calls can be blocked from your phone at no charge.
CANCEL CALL WAITING
Eliminates Call Waiting tones from interrupting conversations, facsimile transmissions, internet and computer modems.
HOW TO USE CANCEL CALL WAITING BEFORE MAKING A CALL:
TO USE CANCEL CALL WAITING DURING A CALL:
(REQUIRES THREE-WAY CALLING)
TO USE SPEED CALLING 8 OR 30:
TO END THREE-WAY CALLING: Press and release the switch hook button to disconnect the last party. If either party hangs up, you may continue to speak with the remaining party.
*69 Press *69 (on a rotary phone dial 1169). Listen for announcement that will tell you the phone number of your last caller and will ask if you want to return the call. Just follow the voice instructions.
IF THE LINE IS BUSY:
TO CANCEL CALL RETURN:
*89 Press *89 (on a rotary phone dial 1189), listen for tone or announcement. Hang up.
NOTES: You must activate Call Trace immediately after the annoying call. If another call comes in or if you hear a Call Waiting tone, you will trace the wrong call. When you receive an annoying call press down the switch hook to disconnect. Once disconnected and dial tone is on the line dial *57 or 1157 if you have a rotary phone. A recording will then come on the line telling you if the call has been traced and if it was traced dial 1 now. There is a one-dollar charge for each call traced. If you do not dial the 1 the call will not print out on our equipment and can not be traced. Should you trace the call during our normal business hours of 8:00 a.m. to 5:00 p.m. Monday through Friday then call our representative at 611 and if after hours please call the next working day. If the call was traced successfully our representative will document the call. Once you receive three calls from the same number within a thirty day period then this information will be forwarded to the appropriate Sheriff’s Department. You will then contact that Sheriff’s Department for further action. Surry Communications can not release any information concerning the calls directly to you. Some calls are reported by the recording as untraceable. These calls may come from out of our area or from some wireless providers and can not be traced.
TO END CALL FORWARDING:
NOTE: You will hear a short ring each time your number is dialed. You cannot answer the calls. This is just a reminder that Call Forwarding is still activated. You will be billed long distance charges for calls forwarded to a number outside your local area.
TO ADD THE LAST CALLER TO YOUR LIST:
#01# Press #01# (on a rotary phone dial 1201).
TO ADD A NUMBER TO YOUR LIST:
# Press # (on a rotary phone dial 12) then follow voice instructions.
TO REMOVE A NUMBER FROM YOUR LIST:
* Press * (on a rotary phone dial 11) then follow voice instructions.
TO HEAR NUMBER ON YOUR LIST:
1Press 1. After the list is read follow voice instructions.
TO HEAR INSTRUCTIONS AGAIN:
0Press 0.
TO CANCEL ANONYMOUS CALL REJECTION:
*87 Press *87 (on a rotary phone dial 1187).
NOTE: If caller has blocked their number from being displayed, they will hear an announcement that you do not accept anonymous calls and they should remove blocking and call again.
TO ADD THE LAST CALLER TO YOUR LIST:
#01# Press #1001# (on a rotary phone dial 1201).
TO ADD A NUMBER TO YOUR LIST:
# Press # (on a rotary phone dial 12) then follow voice instructions.
TO REMOVE A NUMBER FROM YOUR LIST:
* Press * (on a rotary phone dial 11) then follow voice instructions.
TO HEAR NUMBERS ON YOUR LIST:
1 Press 1 After the list is read follow voice instructions.
TO HEAR INSTRUCTIONS AGAIN:
0 Press 0.
TO SET OR CHANGE PIN:
NOTES:
NOTES: If you have requested Per-Line Blocking through your telephone company, you do not need to dial a code. All your calls will appear as “Private”. To turn off Per-Line Blocking (allowing your number to be displayed) on a individual call, press *82 (on a rotary phone dial 1182) before placing your call.
Lift handset and get dial tone, dial *13. Wait for coded dial tone and then dial your pin number followed by the # sign. You will then receive a coded dial tone and can now place the toll call.
To Change Pin Number
Lift handset and get dial tone, dial *12. Wait for coded dial tone and then dial your old pin number followed by the # sign. Another coded dial tone will come on line at which point you will then dial your new pin number followed by the # sign.