Parental Controls

With SurryTV’s Parental Block, you can choose the type of content that can be viewed on each television set based on movie and TV ratings. With this convenient option, you can choose to allow your children’s TVs to show only “G” – rated materials, while you can enjoy your favorite shows on your television in another room. The process is quite simple, here’s how:

  1. Click the MENU button on your remote control.
  2. Use the down arrow buttons to choose “settings” and click OK.
  3. Enter your password and click OK. (The default password is 1234. We strongly recommend that this be changed immediately. See instructions below to change password.)
  4. You will be on the “Preferences” tab. This is indicated by a green box around the word “Preference”. Use the down arrow button to choose “Parental Controls” and click OK. A check should appear in the box to the left of “Parental Controls.”
  5. Use your right arrow button to select “Edit” and press OK. If asked to save changes, select “Yes”. Press OK when settings are successfully updated. (If “Channel Blocking” is already checked, this step will not apply.)
  6. You are now on the “Users” tab. This is indicated by a green box around “Users.”
  7. To set your Movie Rating Controls, use your down arrow button to move to the movie rating and press OK. Use the left and right arrow buttons to select the highest movie rating that you would like to be viewed on this television set and press OK. (For more information on movie ratings, see next page.)
  8. To set your TV Rating Controls, use the down arrow button to move to the TV rating and press OK. Use the left and right arrow buttons to select the highest TV rating that you would like to be viewed on this television set and press OK. (For more information on TV ratings, see next page.)
  9. You can also choose to change the unlock timeout feature. This allows you to temporarily override parental control settings by entering your PIN number. (The default PIN number is the last four digits of your phone number.) The standard Unlock Timeout is automatically set to 30 minutes. Use the down arrow button to move to the Unlock Timeout feature and press OK. Use the left and right arrow buttons to increase or decrease time allowed.
  10. To Block by Content Rating, use your down arrow button to move to the content rating listings (i.e. Violence, Suggestive Language, etc.) Select each rating that you wish to block and press OK to make a check appear next to that rating. When you are finished, use your arrow buttons select “Submit” and press OK.
  11. A message will appear stating that your settings have been successfully updated. Press OK and Exit (located above the blue button) to return to your TV viewing.

Movie Ratings TV Ratings

Movie Ratings:
NR – Not Rated
G – General
PG – Parental Guidance Suggested
PG-13 Parents Strongly Cautioned
R – Restricted (under 17 w/ parent)
X – No one under 17
XX – Adults only
XXX – Contains content that is considered unsuitable for children under 18

TV Ratings
NR – Not Rated
TVY – All
TVY7 – Older Children
TVG – General Audience
TVPG – Parental Guidance Suggested
TV14 – Parents Strongly Cautioned
TVMA – Mature Audience Only

Content Ratings
S – Sexual Content
D – Suggestive Dialogue
V – Violence
L – Coarse Language
FV – Fantasy Violence

How To Block Specific Channels

Would you like to eliminate a specific channel? Even make it disappear from your electronic program guide? Follow these simple steps to block channels.

  1. Click the MENU button on your remote control.
  2. Use the down arrow buttons to choose SETTINGS and click OK.
  3. Enter your password and click OK. (The default password is 1234. We strongly recommend that this be changed immediately. See instructions below to change password.)
  4. You will be on the “Preferences” tab. This is indicated by a green box around the word “Preference”. Use the down arrow button to choose “Channel Blocking” and click OK. A check should appear in the box to the left of “Channel Blocking.”
  5. Use your right arrow button to select “Edit” and press OK.
  6. Select “Yes” in the dialog box by pressing OK. Press OK when settings are successfully updated. (If “Channel Blocking” is already checked, this step will not apply.)
  7. Use your down arrow button to scroll through the list of channels. Press OK when the channel(s) that you wish to block is selected. A Ø will appear next to the channel name(s).
  8. When you have chosen every channel that you would like to block, use your right arrow button to select “Update” and press OK.

BLOCKED CHANNELS WILL NO LONGER APPEAR IN YOUR ELECTRONIC PROGRAM GUIDE. TO UNBLOCK CHANNELS, SIMPLY REPEAT THE SAME PROCESS.

How To Change Your Password and PIN Number

You are required to have a password to get into the menu setting to add, edit or remove Parental Blocks and Channel Blocks. We strongly recommend that you change your password so that children cannot access these settings.

Initial Password: 1234
Initial PIN Number: The last 4 digits of your phone number

  1. Click the MENU button on your remote control.
  2. Use the down arrow buttons to choose SETTINGS and click OK.
  3. Enter your password and click OK. (The default password is 1234. We strongly recommend that this be changed immediately.)
  4. Use your right arrow button to select the “Users” tab. Press OK.
  5. Use your down and right arrow buttons to select “Edit” and press OK.
  6. Press your down arrow button to select the password box and enter your current password.
  7. Press the down arrow button to select the new password box and enter your new password.
  8. Press the down arrow button to select the confirm password box and confirm your new password.
  9. Use the arrow buttons to select the PIN box and enter your PIN number.
  10. Press the down arrow button to select the new PIN box and enter your new PIN number.
  11. Press the down arrow button to select the confirm PIN box and confirm your new PIN number. The “Enable Pin” box should be checked.
  12. Use the arrow buttons to select “Submit” and press OK.
  13. Press OK when settings are successfully updated. Press Exit to return to your TV viewing.

Thank you for choosing SurryTV. If you need further assistance with Parental Controls, please call us at 611 or (336)374-5021.

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