Inquiry can be made at the business office concerning billing, additional service facilities, directory listings, etc.
Payments may be made by mail, online, by draft, in any business office or by telephone with an automated payment system or by speaking with a customer service representative. If payments are returned by a financial institution for any reason, returned check fees will be incurred.
Fees may apply with installation of service. Fees will be quoted during application process.
A service charge may be incurred if a service call is made and the serviceman finds that the problem is in customer-owned equipment. To avoid such fees, please trouble shoot your equipment before placing requests for repair services.
Service fees are available upon request.
PAYMENT BY MAIL
A return envelope is included with each monthly bill. Please enclose the first page of you bill with your payment. Include the telephone number with Area Code on your check or money order.
Make check or money order payable to:
We recommend that you not send cash through the mail. There will be an additional charge if your check is returned by a bank or financial institution.
PAY BY CREDIT CARD OR DRAFT
You may pay by Visa or Master card by calling or visiting our business offices. Payment may also be made by automatic draft from your savings or checking account.
The following fees could result from service order requests.
An order to change a telephone membership from one person to another would include:
Service order: $5.50
Membership fee: $10.00
An order to install one jack would include the following charges:
An order to install a new service would include the following charges:
If the customer had not pre-wired for the residence you would add the following charges to the above for each jack requested: